NOVELRA CLOTHING LTD (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, novelraclothing.net, and use our services.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
Account Information: If you create an account, we may collect your username and password.
Transactional Information: Details of the products you purchase, orders, and payment history.
Technical Data: IP address, browser type, operating system, and browsing behavior on our site.
Cookies and Tracking: Information collected via cookies or similar technologies to improve your website experience.
2. How We Use Your Information
We use the information collected for the following purposes:
To process and fulfill your orders.
To communicate with you regarding your orders, promotions, and updates.
To improve and personalize our website and services.
To prevent fraud and ensure the security of transactions.
To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with trusted third parties for the following purposes:
Payment processors, including Stripe, to process transactions.
Shipping and fulfillment providers to deliver your orders.
Service providers assisting with website analytics, marketing, or customer support.
Legal or regulatory authorities if required by law.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access, correct, or update your personal data.
Request the deletion of your personal data.
Object to or restrict certain processing of your data.
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment transactions are processed securely using SSL encryption through Stripe.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the “Effective Date” updated accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
